The hailstorm and the policy
The insurer wants the policy number, the last premium letter and photos of the damage. All three leave your phone in five minutes, with sources to spare.
claim filed 09:12 · 3 documents
Use Cases Digitize Incoming Mail
Open it once, keep it forever
The letter arrives, gets read, gets put somewhere sensible, and is never seen again. paless closes that loop: photograph it with your phone and it is readable, searchable and filed before the kettle boils. On European servers, not on the kitchen counter.
Sound familiar?
The pile with a system
There is a tray for urgent, a drawer for later, a binder for done. Everyone who ever invented this system also invented the weekend that dissolves into sorting it.
The letter is always elsewhere
The insurance letter you need at the office is at home. The delivery note you need at home is at the office. Paper can only be in one place, and it is never yours.
Retyping what is printed
Customer numbers, file references, IBANs: printed right there on the letter, retyped by hand into every reply, with one digit wrong every third time.
Capture
From doormat to database
Digitizing mail is not photographing paper into a different kind of pile. The moment a letter enters paless, OCR reads every line of it and Pal files it where it belongs, so what lands on the doormat becomes something you can search, share and ask questions about.
Your phone is the scanner
Photograph the letter where you opened it. OCR reads the text, including tables and reference numbers, and the letter is filed before you reach the recycling bin.
Not just paper mail
Invoices arrive by email, statements by download, forms by cloud folder. paless takes them through email import and sync, so digital mail stops being a second pile.
Filed the way you would have
Pal reads what arrived and suggests tags, correspondents and dates. After a few letters from the same sender, the next one files itself.
Ask Pal
“When does the new premium for the car insurance start?”
January 1, 2027. The letter from Helvetia dated October 4 announces the new premium of 62.80 euro per month and mentions the four week objection window.
Sources
- Letter · Helvetia · Oct 4, 2026
- Policy 44 291 003
Capture by phone, email import and cloud sync are part of every plan. See what's included
Day to day
The mail, handled
Six things that happen to a letter in paless that never happened in the binder.
Scanned where it was opened
Kitchen table, front desk, workshop: photograph the letter with your phone and it is in the vault, straightened and readable.
Every word searchable
OCR reads printed text, tables, even figures. The reference number you will need in March is already findable in January.
Tags without the tagging
Pal recognizes the sender, the type and the date and suggests where the letter belongs. Confirm once, and the pattern sticks.
Digital mail joins the same vault
Email attachments and synced folders land next to the scanned letters, so there is one archive instead of one per channel.
The old binders join too
Feed in the backlog and the 2009 binder becomes searchable, structured and askable. Thirty years of paper is an afternoon of scanning.
Shared without copies
The landlord's letter goes to your partner, the tax assessment to the advisor: through expiring links, not photos in a chat.
Three moments it pays for itself
The move that loses nothing
Boxes go missing in every move. Your archive is not in one: it is encrypted on European servers, stored as three replicas plus an isolated backup, at the new address before you are.
3 replicas · 1 isolated backup · EU
The washing machine dies at year four
Was the extended warranty five years or three? The receipt and the warranty card are one search away, and the repair is suddenly free.
receipt 2022 · found in 8 s
Built for Europe
Your mail stays under European law
Letters are the rawest data there is: health, money, family, work, all in one stack. paless keeps them on isolated European infrastructure with AES 256 encryption at rest and TLS 1.3 in transit: no Big Tech, no US CLOUD Act. And a structured export compatible with the open source paperless-ngx project means the archive is yours to take.
GDPR compliant EU AI Act compliant AES 256 encryption No US CLOUD Act Redundant storage
Read the security overview Questions people ask
Do I need a scanner?
No. Your phone camera is enough: photograph the letter and OCR does the rest. If you already own a document scanner, it works too; paless takes files from any source.
What about handwritten or old faded letters?
OCR is built for the real world: it reads old scans, tables and figures, not just clean print. The oldest binder in the cellar usually digitizes better than expected.
Can I throw the paper away afterwards?
That is your call and depends on the document; some originals are worth keeping for legal reasons. What changes is that you stop needing the paper to find, read or share what it says.
How do email attachments get in?
Send or forward them to your paless import address, or let a synced cloud folder deliver them. They are OCRed and filed exactly like a scanned letter.
Retire the pile with a system.
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