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Sovereignty, down to the last form

A public institution cannot explain a foreign subpoena to its citizens. paless runs on isolated European infrastructure under EU law only, and pairs the archive with Pal, the EU sovereign AI assistant, so files, forms and decisions are found in seconds instead of afternoons.

Sound familiar?

The register knows, the system does not

Decisions live in binders, forms in cabinets, context in the colleague two doors down. Retrieval is a walk, not a query.

Sovereignty on paper only

The policy says European. The technology stack says otherwise. Every US cloud in the chain is a clause you cannot defend to citizens.

Requests with deadlines

Citizens, courts and oversight bodies ask for records with legal clocks attached. The file exists; finding it in time is the problem.

Institutional memory

Administrations forget. Archives should not.

Staff rotate, offices restructure, and the reasoning behind a decision retires with the person who made it. paless keeps files, forms and their context searchable across tenures, so the administration remembers even when the org chart changes.

Decades of paper, one query

Scan the legacy registry and OCR makes forms, tables and typewritten files searchable. The 1998 permit answers like it was filed yesterday.

Procedures, written down at last

Keep working instructions and process notes in the editor built into paless, next to the case files they govern. New staff read the how, then find the what.

Answers with the file number

Pal answers from your own records and cites the document it used, so the reply to a citizen or a court stands on something.

Ask Pal

“Which permits did we issue for the Bahnhofstraße site since 2020?”

Four: two construction, one signage, one outdoor seating. The signage permit carries a condition on illumination.

Sources

  • Permit register, 2020 to 2026
  • Case file BS 114/23

The knowledge base and its editor are part of the Business plan. See what's included

Casework

The daily casework, shortened

Six ways files move through the office faster, with the paper trail intact.

Paper in, records out

Mail room scans, citizen uploads and email attachments land in one vault and are sorted on arrival.

Filed to your filing plan

Pal learns your filing plan and applies it: new documents get the right reference, tag and place without a second pair of hands.

Legacy archives, unlocked

OCR reads typewritten pages, stamped forms and tables, so the basement archive becomes a database.

Search across every case

Full text search finds the clause, the applicant or the decision across decades of records, in seconds.

Replies, drafted for review

Pal drafts the routine answer from the file and cites its sources. A clerk reviews, adjusts and sends.

Share without copies

Pass records to other offices or external counsel through expiring links, instead of copies that never come back.

Three moments it pays for itself

The oversight request

The court wants the whole file

Every document, form and decision on the case, complete and in order, delivered through one expiring link well before the deadline.

case 114/23 · 86 documents · one link

The office move

The department changes buildings

Nothing to pack: the archive lives on European servers, stored as three replicas plus one isolated backup. Sign in from the new desk and continue.

three replicas · one isolated backup

The counter

The citizen is standing right there

A citizen asks about their application. The file, the letters and the state of the decision come up in one search, while they wait.

found 10:04 · answered 10:06

Sovereign by design

Under European law. Full stop.

paless runs on isolated European infrastructure: no Big Tech in the chain, no US CLOUD Act exposure. Records are encrypted with AES 256 at rest and TLS 1.3 in transit, stored redundantly across separate European data centers. The AI is EU sovereign too: citizens' data is never sent to a US model provider.

GDPR compliant EU AI Act compliant AES 256 encryption No US CLOUD Act Redundant storage
Read the security overview

Questions agencies ask

Where exactly is the data?

On isolated European infrastructure, in separate European data centers, as three synced replicas plus one isolated backup. No US cloud appears anywhere in the chain.

Is the AI also European?

Yes. Pal runs entirely inside the EU. Documents are never sent to OpenAI, Google or Microsoft, and the assistant is built to comply with the EU AI Act.

Can we serve citizens in their languages?

The interface speaks 43 languages, and Pal reads documents in the languages of your citizens as well as your own.

What about lock in?

None by design. The archive exports in a structured format compatible with the open source paperless-ngx project, so a future administration can change course.

Make sovereignty operational.

The campaign launches on Kickstarter, with time limited Founder's Pricing for early backers.

Keep reading: All industries Frequently asked questions